Refund Policy

Automatic Refunds

If an OTP code is not received within the timeout period (typically 5 minutes), you can cancel the order and your balance is refunded automatically and instantly. No manual request is needed.

How to Cancel and Get a Refund

1. Go to your active order in the dashboard or bot
2. Click "Cancel & Refund" button
3. Your balance is restored immediately (within 1 second)

Non-Refundable Items

• Orders where the OTP code was successfully received
• Membership subscription fees (non-refundable after activation)
• Reuse fees ($0.035 USD) once the reuse session has started

Deposit Refunds

QRIS deposits are non-refundable once credited to your account balance. Balance can only be used within the platform for purchasing virtual numbers.

Contact

For refund disputes, contact us via Telegram: @Sdigits_bot